Impressum

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Support & Service Terms

Premium Support Package Included

Every bot purchase includes our comprehensive support package:

6 months of premium support for all bot packages
Bug fixes and critical updates during support period
Discord support channel access
Documentation and setup assistance
Response time within 24-48 hours
Priority handling for critical issues

Extended Support: Additional support beyond 6 months available upon request at competitive rates.

6

Months Support

24h

Response Time

∞

Bug Fixes

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Services Offered

LaggyBytes specializes in premium Discord bot development:

Custom Discord bot development using Python
Bot hosting and deployment services
Database integration (SQLite, PostgreSQL)
Game mechanics and economy systems
Moderation and utility features
API integrations and webhooks
Advanced AI and machine learning features
Custom dashboard development

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Disclaimer

The information contained in this website is for general information purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

All Discord bots are developed according to Discord's Terms of Service and Developer Policy. Clients are responsible for ensuring their bot usage complies with Discord's guidelines.

Custom bots are delivered with full source code upon payment. The client assumes full responsibility for the bot's operation and maintenance after the support period.

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Privacy Policy

We respect your privacy and are committed to protecting your personal data. We only collect necessary information for project communication and development purposes:

Contact information (Discord username, email)
Project requirements and specifications
Payment information (processed securely through payment providers)
Server data for bot testing (deleted after project completion)

Your data is never shared with third parties without your explicit consent. All project details are kept confidential under NDA if requested.

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Copyright & Licensing

All source code delivered to clients becomes their property upon full payment. LaggyBytes retains the right to showcase completed projects in our portfolio unless otherwise agreed.

License Terms:

Full ownership transfer upon payment completion
Unlimited usage rights for the purchasing party
No resale or redistribution without written permission
Portfolio showcase rights retained by LaggyBytes

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Payment & Refund Policy

Payment Terms:

50% deposit required to begin development
Remaining 50% due upon project completion
Accepted methods: PayPal, Bank Transfer, Cryptocurrency
All prices are in EUR unless otherwise specified

Refund Policy:

Full refund if project not started (minus transaction fees)
Partial refund based on work completed
No refunds after code delivery
Disputes handled through direct communication

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VAT Information

VAT Status: Small business according to § 19 UStG

Tax Note: VAT not shown as per German small business regulation

As a small business owner according to § 19 UStG, we do not charge VAT and are not entitled to deduct input tax.